FAQ

1. How can I place an order?
Simply browse our products, add your favorite items to the cart, and proceed to checkout.

2. What payment methods do you accept?
We accept credit/debit cards, cash on delivery , and other secure payment options shown at checkout.

3. How long does shipping take?
Orders are usually delivered within 5–7 business days depending on your location.

4. Can I return or exchange an item?
Yes, you can return or exchange within 14 days of receiving your order, as long as the item is unworn and in its original condition.

5. How do I know my size?
Please check our Size Guide page for detailed measurements to help you pick the perfect fit.

6. How can I track my order?
After your order is shipped, you’ll receive a tracking number via email or SMS to follow your package.

7. Do you offer international shipping?
Currently, we ship within Egypt . International shipping will be available soon.

8. How can I contact you?
You can reach us anytime through our Contact Us page or via Helo@gehano.com